Frequently Asked Questions
Squishy Depot
Shipping Information
What Shipping Methods Are Available?
For your convenience, we offer ground shipping with tracking. This ensures that your order will be securely shipped and that you can easily monitor its progress until it arrives at your doorstep. Once your order has been shipped, you’ll receive a tracking number to keep you updated on the delivery status.
How Long Will it Take To Get My Package?
Please note that it will take 3-4 business days to process and ship your order. Once your package is shipped, you will receive tracking information to follow its journey. Delivery time will depend on your location, but you can generally expect it to arrive within a few days after shipping.
How Do I Track My Order?
To track your order, simply use the tracking number that we’ll send you via email once your package has shipped. You can enter this tracking number on the shipping carrier’s website (e.g., USPS, FedEx, or UPS) to see the latest updates on your delivery status. If you need any help with tracking, feel free to reach out to us!
Do the squishy come in the original packaging, and have they been opened?
All of our squishy toys are 100% authentic and come in their original packaging. They are brand new and have not been opened.
Do I Need A Account To Place Order?
No, you do not need an account to place an order. You can simply checkout as a guest and complete your purchase without creating an account. However, creating an account can make future orders quicker and easier!
Do the squishy come in the original packaging?
All of our squishy toys are 100% authentic and come in their original packaging. They are brand new and have not been opened.
Have the squishy been used?
No, the squishy is brand new and have not been opened.
FAQ
What Shipping Methods Are Available?
For your convenience, we offer ground shipping with tracking. This ensures that your order will be securely shipped and that you can easily monitor its progress until it arrives at your doorstep. Once your order has been shipped, you’ll receive a tracking number to keep you updated on the delivery status.
How Long Will it Take To Get My Package?
Please note that it will take 3-4 business days to process and ship your order. Once your package is shipped, you will receive tracking information to follow its journey. Delivery time will depend on your location, but you can generally expect it to arrive within a few days after shipping.
How Do I Track My Order?
To track your order, simply use the tracking number that we’ll send you via email once your package has shipped. You can enter this tracking number on the shipping carrier’s website (e.g., USPS, FedEx, or UPS) to see the latest updates on your delivery status. If you need any help with tracking, feel free to reach out to us!
How Should I to Contact if I Have Any Queries?
Call/Test 1-800-719-0058
Do I Need an Account to Place an Order?
No, you do not need an account to place an order. You can simply checkout as a guest and complete your purchase without creating an account. However, creating an account can make future orders quicker and easier!